We believe in transparent relationships that provide an open dialogue and the construction of lasting relationships.

Envie suas dúvidas, elogios e sugestões. Nós ficaremos felizes em conhecer a  sua opinião.

If you have any unwanted effects when using one of our products, please describe the incident in the “Adverse Events Registration” field in the form below. We are committed to the quality, safety and satisfaction of our consumers. 

If you are interested in being part of our team, register your resume in the link “Career” link in the top menu of the page, or click here.

Subject matter
---Atendimento ao Cliente FarmáciasComunicação - PublicidadeFornecedores - EmbalagemFornecedores - Matéria PrimaFornecedores - Indiretos e ServiçosPressNew BusinessPharmacy Orders - QuestionsPharmacy Orders - ComplaintsProducts - QuestionsProducts - PraiseProducts - ComplaintsProducts - SuggestionsHuman ResourcesAdverse Event Record

Name

Email

telephone

Parents
BrazilAfghanistanAfricaSouth AfricaAlbaniaGermanyAmericaNorth AmericaSouth AmericaAndorraAngolaSaudi ArabiaAlgeriaArgentinaArmeniaAsiaAustraliaAustriaAzerbaijanBahamasBangladeshBarbadosBelgiumBelizeBeninBermudaBelarusBoliviaBosnia and HerzegovinaBotswanaBrunei DarussalamBulgariaBurkina FasoBurundiBhutanCape GreenCameroonCambodiaCanadaKazakhstanChadChileChinaCyprusColombiaComorosCongoCongo Democratic RepublicNorth KoreaSouth KoreaCosta do MarfimCosta RicaCroatiaCubaDenmarkDjiboutiDominicaEgyptEl SalvadorUnited Arab EmiratesEcuadorEritreaSlovakiaSloveniaSpainU.SEstoniaEthiopiaEuropeFijiPhilippinesFinlandFranceGabonGambiaGhanaGeorgiaGrenadeGreeceGreenlandGuamGuatemalaGuyanaFrench GuianaGuineaGuinea BissauEquatorial GuineaHaitiNetherlandsHondurasHong KongHungaryYemenIndiaIndonesiaWillIraqIrelandIcelandIsraelItalyJamaicaJapanJordanKuwaitLaosLesothoLatviaLebanonLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedoniaMadagascarMalaysiaMalawiMaldivesMaliMaltaMoroccoMauritiusMauritaniaMexicoMyanmarMicronesiaMozambiqueMoldaviaMonacoMongoliaMontenegroNamibiaNepalNicaraguaNigerNigeriaNorwayNew CaledoniaNew ZealandOceaniaOmanPalestinePanamaPakistanParaguayPeruFrench PolynesianPolandPuerto RicoPortugalQatarKenyaKyrgyzstanUKCentral African RepublicDominican RepublicCzech republicRomaniaRwandaRussiaWestern SaharaSamoaSaint HelenSaint LuciaSan MarinoSao Tome and PrincipeSenegalSierra LeoneSerbiaSeychellesSingaporeSyriaSomaliaSri LankaSwazilandSudanSwedenSwitzerlandSurinameThailandTaiwanTajikistanTanzaniaTimor-LesteTogoTongaTrinidad and TobagoTunisiaTurkmenistanTurkeyTuvaluUkraineUgandaUruguayUzbekistanVanuatuVenezuelaVietnamZambiaZimbabwe

state
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City
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Subject (* Required field)
Atendimento ao Cliente FarmáciasComunicação - PublicidadeFornecedores - EmbalagemFornecedores - Matéria PrimaFornecedores - Indiretos e ServiçosPressNew BusinessPharmacy Orders - QuestionsPharmacy Orders - ComplaintsProducts - QuestionsProducts - PraiseProducts - ComplaintsProducts - SuggestionsHuman ResourcesAdverse Event Record

Patient's full name (* Mandatory field)

Date of birth (* Required field)

Gender (* Required field)
MaleFeminineOther

Weight (* Required field)

Height (* Required field)

Reaction description (symptoms observed) (* Required field)

Product (* Required field)
Supra C KidsCandifemeABCEnemedAcneblockSupravitGestacapsProtefigan SMAcquagelTamaretiEneminUltraSeptVagiSoftDermapex OdorblockAnti + SepticSupraSeniorVariPlexDentalfresh SensitiveArnicaBabyglósBactodermProctosanPlex-D3 VitaminCalotratCapitratClariSkinColartroxDentalFixDesaftanDexpantol BabyDexpantol DermaEfedermEnterofigonPeriotratFlorabacImmunotrat PelargoniumGalenogalGastrobionProctosan CareGinkocapsGliferDentalfresh Antiseptic MouthGlyteol XPEGotas PreciosasGuaramilRelaflex SportResfenol ThermusHederaFluxOsteoTriHepatilonLactocareLaxolactLutevitLutevit Omega PlusNeutrogermUltraSept SensitiveIntimate NeutrogermPeitoral Martel ImuneNexdermNexRepelOptoCareOsso-ProPeitoral Martel GuacoProctocapsRapilaxOptoCare LubrivitVaricaps AHRelaflexRelaflex IceVitamax B6UnhaSanaRinoSoftRitmoneuran RTMSanasarSupravit CSanilinSenefloraSimeticonSonotabsStilgripSupleKidsSupra DCalcioDexResfenolHelioderm

Product batch number (* Required field)

Indication (reason why the product is / was being used) (* Mandatory field)

Duration of treatment (* Required field)

Administration frequency (how many times a day and quantity) (* Mandatory field)

Concomitant medications (* Required field)
YesNo

1

Name *

Dosage *

Frequency administered (* Required field)

2

Name

Dosage

Frequency administered

3

Name

Dosage

Frequency administered

4

Name

Dosage

Frequency administered

5

Name

Dosage

Frequency administered

+ Add another concomitant medication

Notifier's name (if not the patient) (* Mandatory field)

Health professional (* Required field)
YesNo

Type of professional (* Mandatory field)
DoctorNursePharmacistOthers

Zip code (* Required field)

Address (* Required field)

Number (* Required field)

Complement

Telephone (* Required field)

Contact email (* Required field)

Additional Information

If you have images that depict the reactions caused by the use of the medication in question, send it here.

Send file

Subject matter
Atendimento ao Cliente FarmáciasComunicação - PublicidadeFornecedores - EmbalagemFornecedores - Matéria PrimaFornecedores - Indiretos e ServiçosPressNew BusinessPharmacy Orders - QuestionsPharmacy Orders - ComplaintsProducts - QuestionsProducts - PraiseProducts - ComplaintsProducts - SuggestionsHuman ResourcesAdverse Event Record

Name

Email

telephone

Parents
BrazilAfghanistanAfricaSouth AfricaAlbaniaGermanyAmericaNorth AmericaSouth AmericaAndorraAngolaSaudi ArabiaAlgeriaArgentinaArmeniaAsiaAustraliaAustriaAzerbaijanBahamasBangladeshBarbadosBelgiumBelizeBeninBermudaBelarusBoliviaBosnia and HerzegovinaBotswanaBrunei DarussalamBulgariaBurkina FasoBurundiBhutanCape GreenCameroonCambodiaCanadaKazakhstanChadChileChinaCyprusColombiaComorosCongoCongo Democratic RepublicNorth KoreaSouth KoreaCosta do MarfimCosta RicaCroatiaCubaDenmarkDjiboutiDominicaEgyptEl SalvadorUnited Arab EmiratesEcuadorEritreaSlovakiaSloveniaSpainU.SEstoniaEthiopiaEuropeFijiPhilippinesFinlandFranceGabonGambiaGhanaGeorgiaGrenadeGreeceGreenlandGuamGuatemalaGuyanaFrench GuianaGuineaGuinea BissauEquatorial GuineaHaitiNetherlandsHondurasHong KongHungaryYemenIndiaIndonesiaWillIraqIrelandIcelandIsraelItalyJamaicaJapanJordanKuwaitLaosLesothoLatviaLebanonLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedoniaMadagascarMalaysiaMalawiMaldivesMaliMaltaMoroccoMauritiusMauritaniaMexicoMyanmarMicronesiaMozambiqueMoldaviaMonacoMongoliaMontenegroNamibiaNepalNicaraguaNigerNigeriaNorwayNew CaledoniaNew ZealandOceaniaOmanPalestinePanamaPakistanParaguayPeruFrench PolynesianPolandPuerto RicoPortugalQatarKenyaKyrgyzstanUKCentral African RepublicDominican RepublicCzech republicRomaniaRwandaRussiaWestern SaharaSamoaSaint HelenSaint LuciaSan MarinoSao Tome and PrincipeSenegalSierra LeoneSerbiaSeychellesSingaporeSyriaSomaliaSri LankaSwazilandSudanSwedenSwitzerlandSurinameThailandTaiwanTajikistanTanzaniaTimor-LesteTogoTongaTrinidad and TobagoTunisiaTurkmenistanTurkeyTuvaluUkraineUgandaUruguayUzbekistanVanuatuVenezuelaVietnamZambiaZimbabwe

state
---

City
Select a state

Product (* Required field)
Supra C KidsCandifemeABCEnemedAcneblockSupravitGestacapsProtefigan SMAcquagelTamaretiEneminUltraSeptVagiSoftDermapex OdorblockAnti + SepticSupraSeniorVariPlexDentalfresh SensitiveArnicaBabyglósBactodermProctosanPlex-D3 VitaminCalotratCapitratClariSkinColartroxDentalFixDesaftanDexpantol BabyDexpantol DermaEfedermEnterofigonPeriotratFlorabacImmunotrat PelargoniumGalenogalGastrobionProctosan CareGinkocapsGliferDentalfresh Antiseptic MouthGlyteol XPEGotas PreciosasGuaramilRelaflex SportResfenol ThermusHederaFluxOsteoTriHepatilonLactocareLaxolactLutevitLutevit Omega PlusNeutrogermUltraSept SensitiveIntimate NeutrogermPeitoral Martel ImuneNexdermNexRepelOptoCareOsso-ProPeitoral Martel GuacoProctocapsRapilaxOptoCare LubrivitVaricaps AHRelaflexRelaflex IceVitamax B6UnhaSanaRinoSoftRitmoneuran RTMSanasarSupravit CSanilinSenefloraSimeticonSonotabsStilgripSupleKidsSupra DCalcioDexResfenolHelioderm

Product batch number (* Required field)

Message

SAC: Consumer Service Center

0800 704 9001

De segunda a quinta-feira, das 8:00 às 18:00. Sexta-feira das 8:00 às 16:45.

Atendimento ao Cliente

0800 771 0799

De segunda a quinta-feira, das 8:00 às 18:00. Sexta-feira das 8:00 às 16:45.

Factory / Headquarters

Comendador Azevedo Street, 224

Bairro Floresta

Zip code 90220-150

Porto Alegre / RS

(51) 3346 8488

SP Distribution Center

Santa Monica Street, 1701

San José Industrial District

Zip code 06715-865

Cotia / SP

(11) 4614 0799

MG Distribution Center

Simão Antônio Street, 149

Shed 6 / Warehouse 1

Bairro Cincão

Zip Code 32371 -610

Contagem / MG

( 31) 3351-6633

RS Distribution Center

Av. dos Estados, 1825

Pavilions 17 and 18

Bairro Anchieta

Zip Code 90200-001

Porto Alegre / RS

Distribution Center ES

Av Seiscentos

Quadra 10, lote módulos 2A – Galpões 01 e 02

Bairro Terminal Intermodal da Serra

CEP 29161-399

Serra / ES