quality

QUALITY

The processes and models that make part of Kley Hertz Quality management make possible the continuing improvement of the company which is driven to change its systems and procedures in an attempt to obtain the continuous improvement of all its processes and products.

The quality management comprehends a macro view of human existence influencing our thoughts and actions.

Highly qualified professional take part in our quality team are distributed in quality control and guarantee sectors. Activities related to environmental control, effluent and waste treatment, processes development and validation and validation of analytical methods and suppliers qualification.

In order to guarantee a continuous improvement process, Kley Hertz make use of management tools like PDCA. To do so, the company counts on quality representatives, supervisors, analysts and internal auditors.

Quality indexes are monitored and assessed aiming at guaranteeing the safety and effectiveness of out products and increase our clients` satisfaction.

Our quality counts on the support of the board which assures investments in equipments and personnel through trainings.

Multi-task teams are involved in projects for the improvement of the Quality Management System to ensure the BPF (GPM - Good Manufacturing Practices) from ANVISA (National Agency of Sanitation) and ISO 9001.